Absolutely! Every product in our collection is carefully selected for quality, design, and durability. We only carry products we would be proud to use in our own homes.

We process orders quickly! If you need to make a change or cancel, please contact us within 2 hours of placing your order at holly@frequencyessentials.co. After that, we cannot guarantee changes can be made.

No. Unfortunately, we do not offer gift wrapping at this time. We are growing and changing so please check back in with us.

Currently we ship within the United States. We are working on expanding international shipping and will announce when it becomes available.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on the carrier's website to track your delivery.

Care instructions vary by product. You'll find specific care instructions on each product page and on the product label/packaging.

Email us at holly@frequencyessentials.co with your order number and reason for return. We'll provide you with a return shipping label and instructions.

Processing and delivery times vary by product, since items ship from a few different specialty sources. You'll receive tracking information by email as soon as it's available so you can follow your order's progress.

Yes! Our store uses industry-standard SSL encryption to protect your payment information. We never store your full card details on our servers.

We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition you received them.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Shop Pay, and Google Pay.

Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be credited to your original payment method.